Rachel Sanni grew up in Pasadena California. She received her bachelor's degree in business administration from California State University, Pomona and a master's degree in Negotiation, Conflict Resolution & Peacebuilding from California State University, Dominguez Hills. Rachel is currently a Dispute Resolution Specialist with DC Superior Court’s Multi-Door Dispute Resolution Division, where she also mediates child custody and visitation cases. Rachel has a huge passion for volunteering. When she learned that Negotiation Works was seeking volunteer instructors, she knew it was her unique calling; given her years of community work, volunteering, and negotiation studies, she realized she wanted to gracefully serve others in this capacity. She understands the importance of creating, building, and nurturing relationships through effective communication, active listening and perspective-taking. What Rachel appreciates most is that Negotiation Works' programs help educate vulnerable individuals on the importance of self-awareness and being proactive and teaches them multiple skill sets to feel empowered and fully equipped to address conflicts and challenges for better fulfilled outcomes.